Delivery Information

Delivery Information for Global Webify

At Global Webify, we strive to provide a seamless shopping experience by offering reliable and efficient delivery services. Below, you will find all the information you need about our delivery policies, shipping methods, and tracking your order.

1. Order Processing Time

Processing Time: Orders typically take 1–2 business days to process before being shipped. During peak times (e.g., holidays or sales events), processing may take longer.
Order Confirmation: After placing an order, you will receive a confirmation email with details about your purchase, including the estimated processing and shipping time.
Order Changes: Once an order is processed and shipped, it cannot be modified or canceled. Please double-check your order before completing the purchase.

2. Shipping Methods & Delivery Time

We offer a variety of shipping options to meet your needs:
- Standard Shipping:
  - Delivery Time: 7–21 business days (depending on destination and seller location).
  - Cost: Calculated at checkout based on the weight and destination of the order.
- Expedited Shipping:
  - Delivery Time: 3–7 business days (depending on destination).
  - Cost: Higher than standard shipping, calculated at checkout.
- Express Shipping:
  - Delivery Time: 1–3 business days (available for certain regions).
  - Cost: Higher shipping fees, calculated at checkout.
- International Shipping:
  - Delivery Time: 7–30 business days (depending on the destination country).
  - Cost: Calculated based on weight, size, and destination.
- Local Pickup (If Applicable):
  - Delivery Time: Available for select regions. Order will be ready for pickup at a local partner store or warehouse.
  - Cost: No shipping fees for local pickup.

3. Shipping Costs

- Shipping fees are calculated based on the weight, size, and delivery location of your order.
- You will see the total shipping cost at checkout before confirming your purchase.
- Free Shipping: Available on select products or for orders above a certain value (e.g., $50 USD), as part of special promotions or seasonal sales.
- Some international orders may be subject to additional fees, such as customs duties, taxes, and import restrictions, which are the responsibility of the customer.

4. Customs, Duties, and Taxes

- International Orders: Orders shipped internationally may be subject to customs duties, taxes, and other import charges imposed by your local government. These fees are not included in the shipping cost and are the responsibility of the customer.
- Customs Delays: Occasionally, international shipments may be delayed due to customs processing. While we strive to ensure timely deliveries, we are not responsible for delays caused by customs.

5. Tracking Your Order

- Once your order has shipped, you will receive a tracking number via email or in your account dashboard. You can use this tracking number to monitor the status of your delivery through the carrier’s website.
  - How to Track:
    - Visit the carrier’s website (e.g., FedEx, UPS, DHL) and enter your tracking number to see real-time updates.
    - You can also check the order status in your Global Webify account.

6. Delivery Issues

- While we strive to ensure your order arrives on time, issues may occasionally occur. If you encounter any of the following, please contact our customer support team for assistance:
  Late Delivery: If your order has not arrived by the expected delivery date, please check the tracking information. If there are further delays, contact us for help.
  Damaged or Defective Products: If your item is damaged or defective upon arrival, please contact the seller within 7 days of receiving your order. You can request a refund, replacement, or return based on the seller’s return policy.
  Lost Packages: If your order is marked as delivered but you have not received it, please contact the carrier first to investigate. If further assistance is needed, our customer support team can help resolve the issue.

7. Shipping Restrictions

- Certain items or regions may be subject to shipping restrictions due to local laws or logistical challenges. These restrictions may include:
  Products that cannot be shipped internationally due to legal or regulatory reasons (e.g., certain electronics, perishables, or hazardous materials).
  Remote locations where delivery may be delayed or unavailable.
  If your order falls under these restrictions, you will be notified, and we will either offer an alternative solution or issue a refund.

8. Packaging and Environmental Responsibility

- We are committed to reducing our environmental impact. Whenever possible, we use eco-friendly packaging materials that are recyclable or biodegradable. Our aim is to ensure that your products arrive safely while also minimizing waste.

9. Shipping Insurance

- Optional Shipping Insurance: For added protection, you may choose to purchase shipping insurance during checkout. This protects your order in the event it is lost or damaged during transit.
  Claims: If you opt for insurance and experience a problem with your delivery, please contact customer support immediately to initiate a claim.
  10. Delivery Time Estimates

10. Delivery Time Estimates

- Please note that delivery times are estimates and may vary based on factors like weather conditions, holidays, and customs clearance. While we aim to meet delivery timelines, some delays may be beyond our control.

Contact Us

- If you have any questions or concerns regarding your delivery, shipping methods, or need assistance tracking your order, please contact us:
  Global Webify Customer Support
  Email: help@globalwebify.com
  Phone: 1800-890-5489
  Address : 2nd Floor, Alam Complex, Ashok Nagar Road, Kadru, Ranchi, Jharkhand, India-834002
  By providing clear and transparent delivery information, we aim to ensure that your shopping experience with Global Webify is smooth, reliable, and convenient. Thank you for choosing us!